All products sold in the UK must be safe for its intended use. The Consumer Protection Act 1987 states that if injury is caused by a product, and it was not due to misuse, the injured party is entitled to make a claim even if they did not purchase the product.
The claim will be made against the manufacturer or the retailer responsible for the defect.
To make a claim you will need:
- To do so within 3 years of the injury
- Proof of injury
- Proof that the injury was actually caused by the defective product.
- Receipts of the product.
- Witness contact details, if applicable.
Types of faulty product claim
Examples of faulty products include, hair styling equipment causing burns, cosmetic products causing skin irritation, electrical appliances causing shocks, buggy hinges causing broken fingers and chemicals on certain batches of leather sofas causing burns and rashes.
Why make a compensation claim for a faulty product?
Most people make a claim to receive compensation for the loss they have suffered, either loss of earnings or other costs expended due to the injury.
In the case of a defective product the claim will seek to prevent other consumers receiving the same injury as the product will be investigated and other products recalled back to the factory and then destroyed if necessary.
Making a claim is risk-free. Wherever possible, your claim will be handled on a no win no fee basis, even if you are unsuccessful you don’t pay a penny in legal fees. If you think you are entitled to make a claim, call The Law Shop on 0800 999 8880 for a FREE consultation.
